Frequently Asked Questions
Everything you need to know about shopping at Trina Turk.
How can I track my Trina Turk order?
Once your order ships, you will receive an email confirmation with a tracking number. You can use this number on the carrier's website to monitor your shipment's progress.
What is your return policy for online purchases?
We accept returns of unworn, unwashed, and unaltered merchandise with original tags attached within 30 days of the ship date. Please note that items marked as Final Sale cannot be returned or exchanged.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and the selected shipping method.
How do I determine my size in Trina Turk clothing?
We provide a comprehensive size guide on each product page to help you find your perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer express checkout options through PayPal, Apple Pay, and Afterpay.
Can I change or cancel my order after it has been placed?
We aim to process orders as quickly as possible. Therefore, we are unable to modify or cancel an order once it has been submitted. Please double-check your details before finalizing your purchase.